Lyrebird
1. Name
• David Danks
2. Company
• Lyrebird Health
3. Job Role
• Growth
4. Does the tool comply with Australian privacy principles?
• Yes
5. Is there a free level membership available?
• No
6. Is a free trial period offered?
• Yes
7. If there is a free trial, how long is the free trial?
• 14 Days
8. What are the core features of the tool?
• AI medical scribe, Lyrebird listens to a consultation and converts it into clinical notes and documents.
9. What unique features does the tool offer?
• Deep levels of customisation. Lyrebird is the only scribe that allows you to upload an example of your ideal report for it to learn how you would like Lyrebird to write. This means you won’t sound like a robot, and your letters will still very much sound like you wrote them.
• It is the only AI scribe (to our knowledge) that processes all data on Australian soil. Especially in Psychology, it is essential that security and privacy are at the forefront, and for Lyrebird, they are.
10. In which country is client data stored?
• Australia
11. Does the tool work with headphones?
• Yes
12. Does the tool work over the phone?
• Yes
13. Comments
• (No additional comments)
14. Can the tool use multiple notes to inform a report?
• Yes
15. Does the tool integrate with practice management software, if so, which?
• Best Practice (available) & Genie / Gentu (coming very soon)
16. Does it offer services in languages other than English – which ones?
• Yes, it supports all languages
17. Does the tool work with Telehealth?
• Yes
18. What is the cost of the tool? Please give a range and main benefit of each successive level
• Standard Pricing:
$300 per month
$2,400 per year (33% discount)
• Special Discounts:
Students: Free subscription for 1 year
Registrars: 80% off if solo, free if part of a clinic deal
• Part-Time Pricing:
More than 25 hours/week: Full price
Less than 25 hours/week: 50% discount
• Organisation:
If you are part of a clinic wanting to join Lyrebird, we can discuss a special price and organise an onboarding session to ensure a smooth rollout of the new tool in the clinic.
19. Is the AI trainable over time?
• Yes
20. Any comments?
• In regards to q22, we do not generate additional information; we only use the information in the consultation to determine what is written in the letter. Therefore, there is no need for us to use special sources.
21. Can the tool generate written content according to your preferences by giving feedback (reinforcement learning)?
• Yes
22. Can you restrict it to only top-quality evidence-based sources when generating information, assessments, and plans?
• Yes
23. Please comment on the tool's eco-friendliness
• We are a very eco-friendly company. We work in a carbon-neutral office, provide public transport and cycling incentives for employees, and have a no-paper policy in the office. The Australian servers that host our platform are also powered by green energy.
24. Please comment on the tool's user-friendliness
• Lyrebird was built by software engineers working closely with doctors. This means it’s designed to be simple to use, with the medical insight needed to ensure it works as expected.
25. Feel free to use this space to add more information to any of the boxes you could not fully complete or wished to clarify
• Psychology and Psychiatry represent a large percentage of the 12,000 Australian doctors using Lyrebird daily in their practice. We collaborated closely with physicians from the Royal Children’s and Royal Melbourne Hospital to create the product that Psychiatrists and Psychologists use. We focus on creating complex notes that capture the nuances of clinical conversations and detailed reports, such as 291s. We also suggest the correct billing codes to help you bill your patients accurately.
26. Who would be the best contact for the user to get more information?
• david@lyrebirdhealth.com
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