Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription you'll receive access to your Package for the duration of your subscription period. These are based on the subscription duration that you select.

Your payment details will be stored securely and you'll be charged for your subscription according to the billing cycle you choose, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time up to the time that we confirm your Order in writing to you. Once we confirm your Order, your Order is binding and cannot be changed by you. However, you may still contact us via our Website if you have any issues with your Package that you think should entitle you to a refund and we'll consider the situation.

Your order confirmation emails have links to your order. You can manage your subscription from there.

For annual subscriptions, you must notify us that you wish to cancel your subscription prior to the end of your then-current subscription year to avoid automatic renewal. We will not pay any charge back amount if you fail to cancel your subscription in accordance with this policy.

By choosing a recurring payment plan, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to your cancellation of your subscription. We may submit periodic charges for your subscription fees without further authorisation from you, until you provide prior written notice (receipt of which is confirmed by us) that you have terminated this authorisation or wish to change your payment method. Such notice will not affect charges submitted before we could reasonably act on such notice. To terminate your authorisation or change your payment method, please contact us via our Website.

See our returns policy for more details on returns and refunds. If you purchase a Package and you are not satisfied with the Package (acting reasonably), we are happy to offer you a full refund of the fees paid for that Package, on the condition that you contact us via our Website within 2 days of placing your Order (Money Back Guarantee). Beyond 2 days of the time of purchase, credit may be provided at our discretion.